Hotel English: Getting Ready
Unit 1: Inquiries
Unit 2: Reception
Unit 3: Requests for Services
Unit 4: Amenities
Unit 5: Event Planning
Unit 6: Checking Out
Restaurant English: Getting Ready
Unit 7: Taking Reservations
Unit 8: Welcoming and Seating Guests
Unit 9: Taking Orders
Unit 10: Serving the Meal
Unit 11: Taking Beverage Orders
Unit 12: Dealing with Situations and Bills